Effective Date: 01/03/2025
At Qode S.A.C.S (“Qode,” “we,” or “our”), we respect the privacy of our customers and users. This Privacy Policy describes how we collect, use, protect, and share personal information when you interact with our services, including the use of WhatsApp Business API.
1. Information We Collect
We may collect the following personal information when you interact with us:
Contact Information: Name, email address, phone number.
Communication Data: Messages sent via WhatsApp Business API and other channels.
Technical Data: IP address, device type, browsing information, and cookies.
2. Use of Information
We use the collected information to:
Provide and improve our services.
Communicate with you regarding inquiries, orders, or technical support.
Send transactional and promotional notifications via WhatsApp and other channels.
Comply with legal requirements and applicable regulations.
3. WhatsApp Business API
We use WhatsApp Business API for communication with our customers. When you interact with us through WhatsApp:
Your information may be shared with Meta Platforms, Inc., according to their privacy policies.
We may send you messages related to our services, support, or promotions.
You can opt out of receiving messages at any time by replying “STOP” or using WhatsApp’s privacy options.
4. Data Sharing
We do not sell or rent your personal information. We may share it with:
Service providers who help us operate our business.
Legal authorities when required by law.
5. Data Security
We implement security measures to protect your information. However, no internet transmission is 100% secure.
6. User Rights
You have the right to:
Access, correct, or delete your personal information.
Withdraw your consent for data processing.
File a complaint with the relevant data protection authority.
7. Changes to the Privacy Policy
We reserve the right to modify this policy at any time. Users will be notified of significant changes.
8. Contact
If you have any questions about this Privacy Policy, you can contact us at:
Qode S.A.C.S
Email: hello@qode.pe
By using our services, you agree to the terms of this Privacy Policy.